Terms of booking for watersedge: stays & Activities

STAYs

STANDARD CONDITIONS

1.      The Tenant/Guest will:

1.1   Pay the booking amount in full at the time of booking

1.2   Keep the interior of the property in a good, clean and tenantable state and condition and not damage any part of the property in any way.

1.3   Leave the property at the end of the holiday rental in the same clean state and condition it was in at the beginning of the holiday rental. Reasonable wear and tear and damage by insured risk excepted.

1.4   Not make any alterations or additions to the Property.

1.5   Not do or omit to do anything on or at the Property which may be a nuisance to any other nearby holiday-makers or residences.

1.6   Not without the Landlord’s prior written consent (not withheld unreasonably) allow or keep any pet or any kind or animal at the Property. If any pets are permitted they must be kept under strict control at all times and must not be left unattended in the Property. The Tenant will be responsible for all damage and any extra cleaning caused by the pet(s)

1.7   Not to use the Property in any other way whatsoever other than as a private holiday residence for the maximum capacity of guests which the property is intended.

1.8 Not assign, sublet, charge or part with or share possession of occupation of the Property or any part thereof.

1.9 Allow the property owner or property Manager or anyone with the owners permission to enter the Property at reasonable times of day to inspect its condition and state of repair, and carry out any necessary repairs and gas or electrical inspections, provided the owner has given reasonable prior notice (except in an emergency).

2.0 Refunds

2.1 Watersedge agrees to issue a full refund if the the booking is cancelled 14 days prior to the check in date.

 

activities

ACTIVITIES & EVENT CANCELLATION POLICY

Watersedge may cancel any session or event if circumstances arise beyond their reasonable control, including dangerous weather. In such circumstances, it may be an external event organiser who will endeavour to communicate to you in advance.

In the event of customer cancellation, Watersedge will have no responsibility for any costs incurred as a result of cancellation.  There will be absolutely no refunds given for any circumstances, however we will always endeavour to offer you an alternative session.

activities & event reschedule policy

Should you wish to reschedule due to unforeseen circumstances we will try our best to accommodate you by rescheduling your session to another date. This is done at our discretion.

If you do reschedule an event or session, either verbally or via message the term of booking will be carried over to the new date for the same session.